Comparing what was delivered to what I ordered online, not quite what I thought it would look like. It's such a graceful arrangement in the online image, and what was delivered was just a bunch of flowers stuffed into a vase missing the height variations and greenery popping up out of it for added interest. I wish I could post a picture to show the comparison, but it doesn't seem to be an option.
The online ordering process was super easy though! And the receiver of the flowers never saw the online image, so they had nothing to compare and were very pleased with the arrangement which is really what counts.
UPDATE: After posting my original review, I received a phone call from Chuck, the lead designer, and he offered to "make it right"... I sent him a picture of the arrangement so he could see the design and he was going to speak with the designer of my arrangement so they can do better next time. I truly appreciate great customer service and it makes this little flower shop deserving of 5 stars! Based on their customer service, I will order from them again. Thank you!!